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Chamber Envisioned Future Update
August 2015

Hello. And welcome to At the Center.

Today I want to talk about change.

Earlier this year at our Annual Business meeting and again in my April “At the Center” message, I told you that one of our priorities for 2015 was to undertake a comprehensive strategic planning process aimed at making certain that The Chamber was delivering you and, frankly the broader community, value well into the future.

Fact is, times change –and who knows that better than you?--and we want to take a deep dive into all of our products, services, operations and impact to be sure our model is keeping pace with your needs, your interests and your expectations for a 21st Century Chamber.

For the past eight months, and with the help of a phenomenal fifteen person task force, we have been assessing every aspect of The Chamber, analyzing all aspects of the Lancaster County business community and working hard to develop a strategy and a future that ensures success –not just for The Chamber, but for our collective business community.

Throughout the process we have engaged hundreds of business professionals – members and non-members alike—to solicit their feedback and paint a picture of Lancaster County’s future.

And, I am pleased to report, we remain wildly optimistic about that future as we start to test concepts on how The Chamber can be the most helpful and have the largest impact.
So it is with this background and context that I now have a favor to ask of all of you.

Next week, via email, you will be receiving a survey from us. No, it isn’t our annual Membership Survey which will still greet you in the fall….rather this is a survey specifically designed to enlist your feedback on some broad concepts we are exploring for our Envisioned Future.

I ask that you please take the 10 minutes it will require to complete the survey. Obviously, the more feedback we secure, the more responsive we can be to fulfilling your expectations and needs for the future.

We greatly appreciate your ongoing support of The Chamber and we look forward to working with you for many years to come. Please help us to make sure that future is enhanced with your feedback. Thanks.

Until next time, stay connected, stay engaged and stay with us…At the Center.

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